Introduction
A leading Irish based Retail Financial Institution were preparing to launch a new Business Banking platform specifically focused on the Professional SME market sector (Medical, Property, Legal and Financial, Sole Traders) to deliver a comprehensive and competitive range of day to day banking services.
CubeMatch Deliverables
- Create and drive an end to end detailed milestone plan to ensure both technical solution and business / operation team were fit for purpose
- Ensure operation readiness and effective training of the employees
CubeMatch Approach
- Professional team of experienced PM’s, BA’s and Testers
- Project Checkpoints
- Review and validation of business requirements
- Comprehensive test plan
- User Acceptance Test delivered solutions including Third Party, Back Office and Online Systems
- Supported internal departments to complete and sign off testing outcomes
- Post-Launch support
Challenges faced
- Non availability of any pre-production environment
- Gaps in requirements
- Lack of accountability
- Minimal T24 documentation
Benefits Delivered
- Good structure in place
- Trained employees
- Reduced risk
- Improved delivery
- Improved customer satisfaction