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Program & Operational Readiness Delivery

Program & Operational Readiness Delivery


A leading Irish based Retail Financial Institution were preparing to launch a new Business Banking platform specifically focused on the Professional SME market sector (Medical, Property, Legal and Financial, Sole Traders) to deliver a comprehensive and competitive range of day to day banking services.

CubeMatch Deliverables

  • Create and drive an end to end detailed milestone plan to ensure both technical solution and business / operation team were fit for purpose
  • Ensure operation readiness and effective training of the employees

CubeMatch Approach

  • Professional team of experienced PM’s, BA’s and Testers
  • Project Checkpoints
  • Review and validation of business requirements
  • Comprehensive test plan
  • User Acceptance Test delivered solutions including Third Party, Back Office and Online Systems
  • Supported internal departments to complete and sign off testing outcomes
  • Post-Launch support

Challenges faced

  • Non availability of any pre-production environment
  • Gaps in requirements
  • Lack of accountability
  • Minimal T24 documentation

Benefits Delivered

  • Good structure in place
  • Trained employees
  • Reduced risk
  • Improved delivery
  • Improved customer satisfaction