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Mortgage Application Delivery

Mortgage Application Delivery


CubeMatch provided two Release Managers to support the replacement of an outdated Credit Assessment Tool with an improved solution for Mortgage Applications in the ROI, as part of a Bank’s Transformation Programme. The Consultants worked as part of a Project Team responsible for the coordination of the Pre-Deployment events, planning and execution of the Go-Live event, and the Warranty period.

CubeMatch Deliverables

  • Integrate a Technical Release and Deployment Plan to support smooth transition from Test, through the Go-Live deployment and the post Go-Live support
  • Implement Command-and-Control processes to mitigate potential risks and coordinate deployment release activities
  • Create detailed Technical Runbooks for deployment activities
  • Work with the Project and the Programme Stakeholders to achieve milestones
  • Implement an Incident Management process and Reporting structure during the Warranty period

CubeMatch Approach

  • Deployment preparation and planning processes to outline Go-Live activities from a Technical and Deployment perspective
  • Provided a framework to all swim lanes to complete Technical Proving in advance of Go-Live
  • Became escalation point for issues during the Deployment Phase
  • Carried out pre-deployment activities to minimise risk with the completion of the Fidelity Assessment validation and the solution coverage activities
  • Production Proving of Dress Rehearsal and Go-Live events
  • Ensured smooth transition to BAU teams to support knowledge transfer

Benefits Delivered

  • Successfully delivered the implementation of a new Mortgage platform on time and with no impact to the business
  • Improved staff and customer satisfaction
  • Collaborative engagement and good communication with the Project Team and Stakeholders across the Programme
  • Adapted and supported other projects despite new challenges presented by Covid-19