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Business & Digital Transformation in practice

Business & Digital Transformation in practice

Introduction

CubeMatch was hired to coordinate the IT Transformation Project of a major Irish Credit Union. This included managing the replacement of the Front, Middle and Back-Office applications to allow them to compete in the modern digital financial world. The team adopted a collaborative approach involving a wide range of stakeholders, and encompassed gap analysis, project phase scoping, functional specifications, testing, and phased migration planning.

CubeMatch Deliverables

  • Review the existing IT System and help determine best-fit model going forward
  • Define the IT Strategy and create an IT roadmap for the development of the end-to-end solution
  • Coordinate stakeholders, vendors, and users
  • Provide analysis of data for integrity and consistency

CubeMatch Approach

  • Provision of a team of Change Project Managers, PMO, Business Analysts, Data Migration Specialists and QA Testers to manage, build and deploy new systems
  • Development of a comprehensive IT model to meet the client’s requirements
  • Collaborate with all business users to ensure all business and functional requirements were captured
  • Adoption of new IT service delivery standards across the organisation
  • Delivery of Post-Launch support

Benefits Delivered

  • Successful deployment of a modern digital platform
  • Significant increase in customer ‘touch points
  • Updated and enhanced internal and external support structures
  • Improved vendor SLAs suitable for 24/7 business support
  • Increased process efficiency
  • Knowledge transfer to the management and operations teams