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Implementation of a Fraud Management Solution

Implementation of a Fraud Management Solution


CubeMatch was engaged to help a major Irish retail bank in the selection and implementation of a fraud management system, to ensure the bank’s compliance with PSD2 regulations. Our expertise led the package selection and subsequent contracting necessary to address the fraud management team’s requirements.


  • Selection of most suitable fraud monitoring solution
  • Solution implementation enabling the bank to meet its PSD2 Article 2 requirements
  • Monitoring of customer activity via provision of real-time data flows from required channels to the fraud management system
  • Implementation of existing rules and checks, to meet existing customer functionality


  • Construction of programme plan to cover procurement, solution architecture and design, testing, implementation and post go-live support. Addressed specific challenges:
  • New technology adoption requiring enhanced management and deployment
  • Multiple teams’ management, complex delivery
  • Solving critical resource constraints
  • Organisation of RFP and selection process; handling all 3rd Party communications
  • Specialist team of experienced Architects, PMs, BAs, and QA testers
  • Management of all aspects of analysis and solution design
  • Agile management approach to ensure all elements delivered in most efficient manner
  • Management of daily scrum stand-ups
  • Facilitation of a comprehensive test plan
  • Delivery of post Go-Live support


  • Delivered bank’s compliance with PSD2 requirements
  • Strategically preparing the bank for a substantial increase in online transactions
  • Complied with CBI 24x7 fraud support with no increased headcount
  • End-to-end fraud management solution with real-time capability
  • Infrastructure and application multisite resilience
  • Rationalisation of fraud management process, and a substantial reduction in fraud detection timings, which has now been implemented across other banking channels