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| Malaysia contacts |
Phone | : +603 7877 2884 |
Sales | : +603 7877 2885 |
Fax | : +603 7877 3886 |
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| UK contacts |
Phone | : +44(0)207 536 6330 |
Sales | : +44(0)207 536 6334 |
Fax | : +44(0)207 536 6339 |
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| Singapore contacts |
Phone | : +65 9625 2274 |
Fax | : +65 6468 6705 |
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| info@cubematch.com |
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CubeMatch services neither start nor end with software supply; we also offer a comprehensive selection of professional services to benefit your company. We also supply a range of different service selections. This section mentions three key areas of expertise that we have. If you would like to find out more about these areas or any other aspects of our professional services, please contact us at consulting@cubematch.com. The three examples of areas of expertise that we provide are:
a) General Banking software and Hardware implementation. Our team provides consultancy services to several European banks implementing front, middle and back offices systems. All our staff is qualified to degree and Masters levels with extensive knowledge of banking as well as project management. We provide experienced Business Analysts, skilled in the writing of business and technical documentation, all the way to Test Analysts skilled in scripting and in running the testing phases. Other than software implementation skills, CubeMatch also has people that are able to provide Infrastructure solutions in areas of hardware, database and networking.
b) Specialist Risk Management - When required, CubeMatch will provide Project Managers, Business Analysts and Testers with in-depth experience of Risk Management especially in the Credit Risk area. The skill set covers, Implementation of Credit Risk solutions, assistance in Measurement and Methodology implementation, help with Policy related issues, Workflow solutions for Credit Analysts, and support work in the bank on BASEL II regulations.
c) Helpdesk consultancy - The Helpdesk solutions that we supply are designed for ease of use and installation, yet we realise that every company is different and so are their needs. Alongside our partner company Hornbill, we will work with you from the start to ensure that our products and level of service is tailored specifically to your needs. Throughout the implementation process and beyond, we will be on hand to offer our guidance.
In all professional service areas we are able to cover:
- Foundation building
- Project Management
- From the outset, we will monitor and manage projects to ensure that we are fulfilling all your needs.
- Business Analysis
- We will assist you in the requirement gathering phases as well as produce the functional specifications needed. By understanding the way your business works and what your business objectives are, we are better prepared to document your needs.
- Installation and configuration
- Installation
- Our consultants will assist in any installation requirements you have.
- Advanced Customization
- Where applicable, in products such as Support-Works, we can help tailor and develop solutions to meet your needs, therefore offering a unique package to your company. We work closely with you during this development process.
- Transferring data
- We can assist you in the transferring of data from your old systems to any new system, thereby saving you a great deal of time and cost.
- System integration
- Our high level of expertise and knowledge means we can advise and assist you in integrating your new solution with other systems and packages.
- Report writing
- We will help provide important management information such as development resources which will allow your organisation to develop its own suite of reports where relevant.
- Training
- We offer a variety of courses relating to various products. For more details, especially on one of the above, please use the "contact us" page on this website.
- Implementation review
- We want to ensure that the products we have developed and supplied to you meet all your specifications. We are also able to provide independent analysis and checks on implementations where we have not been involved to allow your business the assurance that these have been independently audited.
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