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Malaysia contacts

Phone

: +603 7877 2884

Sales

: +603 7877 2885

Fax

: +603 7877 3886

UK contacts

Phone

: +44(0)207 536 6330

Sales

: +44(0)207 536 6334

Fax

: +44(0)207 536 6339

Singapore contacts

Phone

: +65 9625 2274

Fax

: +65 6468 6705

   
info@cubematch.com

Hosting FAQ

What is web hosting?
Web hosting refers to the process of publishing a web site so that it is available to the world on the Web. Paid web hosting also involves getting a domain name and not having forced ads displayed on your site.

What is the process of getting a web site up and running that I already have the contents ready.
First, you need to have a domain name in mind. Domain name is your presence on the internet, pretty much like your company address. Click here for our domain name registration service.

Second, you need a server to host your web site. Depending on your requirements and needs, you can choose one of the three options.

  • Web hosting - This is the most affordable solution. You do not have to invest in hardware and software. You co-host your web site with others within our web server. You should choose this if your site does not expect to draw huge traffic. Click here to view our web hosting packages.

What kind of domains can I use for my hosting account? Can I use something.cc?
We support every kind of domain.

I have recently signed up with your 100MB Web Hosting package. What does that mean?
The 100MB is your allocated storage size. Your total files in size and e-mail should not exceed the allocated limit. Please note that both web files and emails are taken into account to calculate the space occupied.

How long does it take to setup my account and domain name?
New accounts are set up in less than 24 - 48 hours after payment is made. Once an account is set up an activation notice will be sent to you via e-mail including your user-ID, password and FTP host-name. You can begin uploading files to your new web site immediately.

What are PHP, SQL, Java, IP, etc.?
Those acronyms refer to various features such as programming languages, databases, etc. that might be available with a hosting plan.

What is shared (virtual) web hosting?
Shared (or virtual) web hosting is the most fitting way of hosting for 99% of web sites. It means that a web hosting company will have one or more servers (computers constantly connected to the Internet that run a web server software such as Apache or IIS) that will be running multiple web sites (it will be shared). Unless a web site is exceptionally busy or requires a lot of bandwidth, this is the least expensive way to go to get a real web site.

Can I keep my domain name when I change a host?
Yes. We recommend that you register your domain name with a separate registrar before getting a hosting plan (please see our Domain Name Guide). Then, when you need to move to another host, you just need to point your domain's name servers to this new host. If you registered your domain name with a host and you now want to move, you should find your registration records or contact this host and ask them how to control your domain name. Contact us today for assistance in transferring your domain to us.

Will I have forced advertising on my site like I do on Geocities, etc.?
No. None of the web hosts listed on our database forces any kind of advertising on your site. In fact you can place your own adverts if you like.

How do I upload my site?
The main method of uploading files to your site's account is by using FTP. There are a couple of FTP clients available, either for free or for trial. For instance, CuteFTP (licensed), CoreFTP (free), Staff-FTP (free).

Can't I just get a DSL line or a cable modem and host the site on my own computer?
Sure, you could do that, but it's not a good idea for several reasons. First, a vast majority of ISPs won't let you legally use a residential cable modem or a DSL line to host a public server. You would have to get a more expensive business package. Second, ADSL and cable lines usually have lower upstream bandwidth than downstream bandwidth, so your site may appear to be sluggish under heavy traffic. Third, DSL and cable lines have a much lower reliability than dedicated T1 or better lines. Fourth, you wouldn't have the benefit of data security, data backup, UPS power, and technical support that a host can provide.

Can I use my web-page for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to users of the Internet community and we encourage our customers to utilize such an enormous medium.

Email FAQ

What is e-mail forwarding?
With our E-Mail forwarding service you can have ALL the e-mails sent to your registered domain deposited into a single mailbox or to individual mailboxes. This means that you can have e-mails sent to sales@your_domain.com, info@your_domain.com and postmaster@your_domain.com and all will be delivered to you or to any internet email address you choose. This is ideal for customers who are actively advertising their domain name. Many internet users assume that certain e-mail addresses exist and may attempt to contact your domain by just sending to common e-mail addresses.

What is auto responder?
Email auto responders are very useful in Internet commerce. Essentially, an auto responder is a robot which resides on your site, and does one thing - when it receives an email - from anywhere - with its name on it - it sends text back to the source of that email.

What does POP3 / SMTP stand for?
Post Office 3 Protocol and Simple Mail Transfer Protocol. One is used for holding email and the other is for sending out email.

 


 
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